A fix for this issue has been implemented. Any new group messages moving forward should not be displayed in the conversation queue.

Our Desktop and Mobile apps have been updated to the newest versions and should again allow successful login for all users.

For the mobile apps, please search in your App or Google Play Store for Text Request and install the update if not yet completed.

For the desktop app, you will need to uninstall and then reinstall the newest version here https://www.textrequest.com/product/desktop-app.

If you have any issues with logging in through our Apps, please contact us at 423-218-0111 by text...

To ensure the security of our accounts and customer data, all users will be required to update their password and provide a mobile number for Multi-Factor Authentication upon sign-in.

If you do not have individual user logins, you can find instructions on how to add them here https://help.textrequest.com/adding-users.