Login Issues
Updates
We have released a fix to help with the logging out of user. We are closely monitoring to ensure the expected and desired behavior occurs.
I you are still having issues logging in please try the following:
- Navigate to https://app.textrequest.com/app/login
- Try to login
- Set up any needed MFA requirements
- Try logging back in the way you were trying previously
We are continuing to work diligently to resolve all potential login frustrations. Right now many users having issues logging in report the following steps often help:
- Navigate to https://app.textrequest.com/app/login
- Try to login
- Set up any needed MFA requirements
- Try logging back in the way you were trying previously
Regular updates will continue until desired behavior is restored.
While we continue to work diligently to resolve all potential login frustrations, we have identified that if a user is having issues logging in that the following steps often help:
- Navigate to https://app.textrequest.com/app/login
- Try to login
- Set up any needed MFA requirements
- Try logging back in the way you were trying previously
We have been made aware that some users are experiencing issues logging in or being logged out consistently this morning. We are investigating and working to resolve all underlying issues.
← Back